At Lab Victoria, our digital spaces are an extension of our studio floor; welcoming, thoughtful, playful, and rooted in care, integrity, and community. We believe online spaces can be as human, inclusive, and meaningful as in-person connections.

The Digital Coordinator helps grow, nurture, and evolve our online community with the same attention and heart we offer in the studio. This role blends creativity, strategy, and relationship-building while reflecting our core values of openness, leadership, support, and evolution.

Our online ecosystem includes social media, our website, mobile app, and newsletter. This role is both creative and relational, balancing strategy with human connection.

What You’ll Do

Social Media & Online Community Care

• Plan and schedule content using Later
  
• Create, launch, and monitor events on our website, Eventbrite, and Facebook
  
• Design graphics (Canva) and source/edit short-form video content
  
• Write thoughtful, clear, and inviting copy aligned with our voice
  
• Respond to DMs, Google reviews, and Facebook messages with warmth, generosity, and professionalism
  
• Coordinate and support any social media volunteers
  
• Maintain and evolve brand guidelines with creativity and consistency
  
• Build and maintain:
  
  • An evergreen content bank
    
  • A video content bank
    
• Research trending videos, audio, and cultural moments to keep our content relevant
  
• Track and analyze industry trends to support meaningful and sustainable marketing strategies
  
• Manage sponsored ads in alignment with our values
  

Website & Mobile App

• Collaborate with the team to update the website and mobile app as needed, keeping information clear, accessible, and user-friendly
  

Mariana Tek (Email & Text Communication)

• Lead automated email and text campaigns
  
• Spearhead the monthly Lab Newsletter in collaboration with our Creative Director.
  
• Develop strategies to grow our mailing list and encourage clients to update communication preferences
  

In-Studio Visuals

• Create signage for facility updates and retail offerings
  
• Design in-studio posters for workshops, events, and pop-ups
  

Community Outreach

• Support and spotlight local businesses through collaborations and promotions
  
• Engage with community members and their businesses to foster real relationships
  
• Act as the point person for facilitating donations and trades
  

Part-Time Studio Support (Integrated Role)

• Work closely with the Studio Manager to ensure smooth operations and exceptional client care
  
• Minimal ambassador coordination duties
  
• See Studio Support Job Description for full scope
  

Special Projects

• Collaborate with the Creative Director to roll out revenue-generating initiatives
  
• Support additional creative or operational projects as needed
  

This Role Is For You If…

• You genuinely care about people and community, and believe digital spaces can feel human, inclusive, and kind
  
• You approach your work with integrity, honesty, and thoughtfulness in every interaction
  
• You’re both creative and organized — you love dreaming up content and following it through with care
  
• You communicate thoughtfully and respond to community feedback with generosity and respect
  
• You value accessibility, considering how your work can welcome everyone into our community
  
• You embrace reciprocity — nurturing relationships online and offline, giving back to the people and businesses we collaborate with
  
• You’re curious, adaptable, and enjoy staying current with trends without losing sight of deeper values
  
• You’re energized by supporting local businesses and strengthening real-world community
  
• You’re comfortable working independently while collaborating closely with a small, heart-led team
  
• You have an eye for aesthetics, storytelling, and detail, understanding how brand consistency builds trust
  
• You’re flexible and responsive, knowing that a living studio and a growing community require nuance, care, and presence

Compensation & Perks

• $23/hour, 20 hours per week
  
  • 6–8 hours in studio (Lab Victoria — 1088B Fort St)
  • 12–14 hours remote
    
• + 4% vacation pay
  
• Optional health and dental benefits after 6 months of employment
  
• Unlimited free yoga
  
• 30% off Lab Retail (excluding food & beverages)
  
• Free workshops (excluding retreats or off-site events)
  
• Flexible working hours and remote work options, in conversation with the Owner

We look forward to connecting with you!

Please send your resume to charlie@labvictoria.ca